Meet Our Friendly Reception Staff
​Michelle Acreman
Practice Manager
Lene Van der Vis
Receptionist

​Please contact us if there's anything we can help you with...
​Appointments are approximately 50-55 minutes. We do our best to run on time. Understandably, there are some circumstances where consultations run over time. If you have a deadline to meet, please advice us at reception and we will do our best to not hold you up.
Session costs
  • A$ 150.00 to A$ 195.00 for sessions where Health Rebates through private  / Medicare are available.
  • A$125.00 for sessions where Health Rebates are not available.
  • Inquire about our rates for: Couples, Families, Family Law, Reports, Psychological Assessments and Educational Assessments​​​.

Session and Reception Hours


​If your appointment is out of reception hours, please arrive for your appointment on time (rather than earlier) for the premises will be locked for safety reasons. This avoids sessions being interrupted, and lengthy waits. Please ring the door bell at the time of your appointment.  

Session Hours

 Monday             8.00am - 6.00pm
 
Tuesday             8.00am - 6.00pm
 
Wednesday      8.00am - 6.00pm
 
Thursday           8.00am - 6.00pm
 
Friday                 8.00am - 6.00pm
 
Saturday            8.00am - 1.00pm
"I am not what happened to me,
I am what I choose to become"
Carl Gustav Jung

Reception Hours 

​Monday             9.00am - 5.00pm
 
Tuesday            9.00am - 5.00pm
 
Wednesday      9.00am - 5.00pm
 
Thursday           9.00am - 5.00pm
 
Friday                 9.00am - 5.00pm

Accounts

​Accounts are to be paid on the day of consultation - this is vital for continuation of the services we provide at the centre.
Accounts are payable by cash, cheque, EFPOS & most credit cards. Credit card payments may also be made by telephone. In providing appointments to meet client’s needs, some sessions are unavoidably during times where reception is not operating. We have provided the facility for credit card details to be on file for clients. These accounts are processed when reception returns.  A receipt is issued by mail/email or picked up the following visit if this is preferred.
Some clients have found this beneficial. After an appointment they are able to respectfully process their session without being interrupted by organizing accounts. If there are difficulties paying your account please talk to your practitioner so that they have an opportunity to assist you in a suitable arrangement.  ​
Late Cancellation Fee 
We require 24 hrs notice for cancellations or a full fee will apply. For Monday cancellations we require notice by 2pm on Friday. In the event of a public holiday please notify us on the business day prior. This is to provide those on the waiting list an opportunity to use this precious time.
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Thank you for your consideration.